Everything the front desk does
One platform for the phone, the website, and the staff screens. The receptionist persona is named by you. Production database hosting is planned in Canada. Call audio is not stored.
On the phone
24/7 receptionist
Answers in the name you choose. Callers are told they are not speaking with a person.
For exampleSaturday night, Mara answers a closed salon and takes a colour appointment for Monday.
Dedicated number
A number is assigned when the file is ready — not because a card charged.
For exampleThe dental office gets its own line after the file is ready. Callers reach that desk, not a shared inbox.
Languages
The languages Telnyx lists today. English and French have been checked.
For exampleA caller asks for the hours in French. The same voice answers in French.
Human transfer
Urgent calls go to the number you set.
For exampleA burst pipe is offered to the on-call plumber. A routine cleaning request stays on the desk.
On the staff site
Dashboard
Calls today, new leads, booking requests, and minutes used.
For exampleOpen the phone and see two new leads and one cleaning request before the first patient arrives.
Call history
Caller, time, duration, language, outcome. Audio is not stored.
For exampleA 9:14 p.m. call shows the number, two minutes, English, and “asked for a callback.” No recording.
Leads
Who called, what they asked, and who should follow up.
For example“Jordan, 780…, wants a quote for weekly office cleaning.” That row is the follow-up.
Bookings
Requested does not mean confirmed. Staff enter the time.
For exampleA caller asked for Tuesday at 10. The visit stays requested until someone on the desk confirms it.
Reach people
Demo phone number
The demo starts when we email a number to call. Three days or ten talk minutes, one business.
For exampleYou call the demo line, ask for a table of four at 7, and see that request on the staff home.
Chat uses the same assigned business number once WhatsApp is connected on it.
For exampleA customer messages the business number to ask if you are open Sunday. The reply uses the hours you saved.
Social pages
Facebook, Instagram, Google, LinkedIn, TikTok, and YouTube tabs are ready. Paste the page when it is live.
For examplePaste the Instagram page. The desk does not invent a profile or a follower count.
Ads
The ads tab is in place. Campaigns run after a page is connected. Nothing is billed until you start one.
For exampleA Google page can be connected first. No ad spend starts because the tab exists.
On the website
Business website chatbot
The same hours, services, and FAQ as the phone receptionist, on a public page you can link from the business site.
For exampleThe clinic site answers “new patients?” with the sentence the owner approved. It does not open a chart.
This site’s assistant
Demo, languages, signup, and Canada availability. It does not look up an account or quote prices.
For exampleAsk how a dental clinic demo works. It points you to the clinic path. It does not quote a price.
Works on a phone
Calls, leads, bookings, and support in the browser on a phone.
For exampleA manager on the way to the shop opens the staff home, reads the overnight leak, and calls the customer back.